- In general
We record data about our customers and interested parties contacting us, so we can provide the best service.
We register this information:
Name, address, phone number and email address. The reason we need this information is that we would like to:
- Send news to all who express interest
- Deliver Sherlock Web Modules
- Provide consultancy services
You always have the opportunity to get insight into the data we have registered about you. You may object to any registration in accordance with the rules of the General Data Protection Regulation.
A cookie is a small bite information about the user in the form of a .txt file that is exchanged between browser and server. Cookies can not transfer viruses. In most browsers, you can delete and manage the administration of cookies. You can read more about the options in the setup guide of your browser.
- Information will not be disclosed without your consent
We do not sell or disclose registered information without first obtaining your consent.
- How long do we store the registered personal data?
We keep the recorded data as long as necessary to provide a good service to our customers and interested parties who have contacted us. Of course, customers and interested parties can always ask to be deleted.
Contact form at https://www.sherlock.dk
Personal data you register via our contact form at https://www.sherlock.dk are stored until you request to be deleted.
If you are a customer with us, we will save your mails as long as you are a customer. According to the Danish Bookkeeping Regulation, we must keep some information for five years. This applies, for example. invoices for you.
If you are not a customer, we will keep your mails as long as it is relevant for the information you have requested.
- We register visits to our website
We use a standard tool that detects the number of visits to our website, which domains visitors come from, and what pages they view at https://www.sherlock.dk.
We use this statistic to improve and target our customer service.
- Who has access to information in our databases?
The functions of our company that deal with servicing our customers have access to the registered personal data.
We keep the registered personal data unencrypted. Personal data is stored in databases that are protected from unauthorized access using user ID and password.
- Additional information about the personal data we register
You are always welcome to write to email@example.com or call +45 8693 3321. We answer weekdays between 08:00 a.m. and 16:00 p.m.